Throughout the years I have tried a lot of trouble ticket, project management, and customer relationship management systems. I have yet to find one I’m even remotely satisfied with. I’m curious if anyone that reads this might be able to suggest a project/client/ticket management system that actually works. I don’t know if I dare ask for one that is also easy and efficient to use. Right now I’m using EZTicket for a trouble ticket system and Outreach Project Tool for project management. I don’t even use a customer billing/time tracking system because none of them work for a shit. The journal in outlook worked better then half the time tracking systems out there for keeping appointments and time spent organized well enough to bill customers with. It’s far fetched but I would really like a simple to use time tracking / customer billing system that could interface with my Blackberry.

Hopefully someone has something insightful to say.

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This entry was posted on Tuesday, November 14th, 2006 at 9:28 am and is filed under Work, Software. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.